Booking Conditions – Dream Resorts
1 - Arrival,check in and deposit.
The check-in procedure will be completed upon arrival in resort. It is only allowed to check-in the number of people in accordance with your reservation. For security reasons, we must be informed of all passengers names and passport numbers.
Due to the completion of the cleaning from the previous guest, check-in can only be made from 15:00 hrs on the date of arrival, but you can use the facilities of the resort (swimming pool and so on).
At the check-in there must be made a cash deposit of an amount of NOK1000, 130 EURO, R$ 300 as security for the correct payment of the electricity usage (not included in the rent) and to pay for possible damages in the apartment.
2 - What is included and what is not included in the rent.
The rental of the apartment for the number of days reserved and for the number of people registered is included. Meals are not included.
3 - Electricity Consumption.
The electricity consumption is not included in the rental figure and has to be paid separately. The payment of electricity is made once a week in accordance with information available in the resort.
4 - Cleaning of the apartment.
The Apartment is fully cleaned at the time of arrival. All guests have to pay the amount of R$ 60(NOK 200, SEK 250, EUR 25) for the cleaning of the apartment on their departure. Additional cleaning can be ordered during the stay a cost of R$ 60. The cleaning of the apartment includes the changing of towels and bed linen.
5 - Checkout.
Check out must be done before 12:00 hrs due to the cleaning of the apartment for the next guest. It is possible to order "late check out" at a reasonable price. The late checkout must be ordered in advanced when making the reservation for it to be guaranteed. The ordering of "late checkout" after arrival can be done, but is not guaranteed.
6 - Complaints.
It is very important that you contact the resort management immediately if there should be any problem with the apartment or any other problems you might wish us to take care of. There will be written forms that shall be used for this purpose.
WE WISH YOU A NICE STAY AT THE DREAMRESORTS.